Hive Support | AI-Powered Help Desk, Live Chat and Chatbot

The All-In-One Help Desk, Live Chat & AI Chatbot Plugin for WordPress.

5 database tables

Table Name	Description	Method
wp_hs_conversations	Stores hs conversations data created by this plugin.	Static
wp_hs_mailbox	Stores hs mailbox data created by this plugin.	Static
wp_hs_ticket_activities	Stores hs ticket activities data created by this plugin.	Static
wp_hs_tickets	Stores hs tickets data created by this plugin.	Static
wp_hs_ticketsmeta	Stores hs ticketsmeta data created by this plugin.	Static

Core Table Usage

This plugin stores data in WordPress core tables rather than creating its own. These records may become orphaned if the plugin is uninstalled without a proper cleanup routine.

wp_options

Option key:hive_lite_do_activation_redirectOption key:hive_lite_support_activitiesOption key:hive_lite_support_agent_settingsOption key:hive_lite_support_agentsOption key:hive_lite_support_automationOption key:hive_lite_support_email_msgidOption key:hive_lite_support_email_ticketsOption key:hive_lite_support_intrigationsOption key:hive_lite_support_license_keyOption key:hive_lite_support_responsesOption key:hive_lite_support_settingsOption key:hive_lite_support_skeyOption key:hive_lite_support_ticket_settingsOption key:hive_lite_support_ticket_todosOption key:hive_lite_support_ticketfield_settingsOption key:hive_lite_support_ticketsOption key:hive_lite_support_versionOption key:hive_support_license_expiresOption key:hs_ai_chat_settingsOption key:hs_chat_widget_defaults_off_v2Option key:hs_db_conversations_seencol_updateOption key:hs_db_mailbox_server_cron_job_updateOption key:hs_db_mailbox_status_col_updateOption key:hs_db_mailbox_update_checkOption key:hs_db_ticket_seencol_updateOption key:hs_db_version_update_checkOption key:hs_default_mailbox_idOption key:hs_global_settingsOption key:hs_help_tab_dataOption key:hs_home_tab_dataOption key:hs_messaging_tab_dataOption key:hs_setup_welcome_wizardOption key:hs_support_page_url

wp_usermeta

User meta