Chimney Rock Support Tickets

Create and manage support tickets for your customers or subscribers with ease.

1 database table

Table NameDescriptionMethod
wp_crm_ticketsStores crm tickets data created by this plugin.Static

Core Table Usage

This plugin stores data in WordPress core tables rather than creating its own. These records may become orphaned if the plugin is uninstalled without a proper cleanup routine.

wp_options
Option key:crm_pro_support_tickets_license_keyOption key:crm_support_tickets_agent_rolesOption key:crm_support_tickets_auto_close_daysOption key:crm_support_tickets_captcha_secret_keyOption key:crm_support_tickets_captcha_site_keyOption key:crm_support_tickets_db_versionOption key:crm_support_tickets_delete_all_uninstallOption key:crm_support_tickets_email_from_nameOption key:crm_support_tickets_enable_admin_emailOption key:crm_support_tickets_enable_auto_closeOption key:crm_support_tickets_enable_captchaOption key:crm_support_tickets_enable_customer_emailOption key:crm_support_tickets_from_emailOption key:crm_support_tickets_plugin_versionOption key:crm_support_tickets_slug_to_tickets
wp_postmeta
Post meta
wp_posts
Custom post type:crm_support_ticket
wp_termmeta
Term meta
wp_usermeta
User meta