Boreal Relay
A BYOK AI support assistant with approved answers, conversation history, feedback, and safe human handoff.
3 database tables
| Table Name | Description | Method |
|---|---|---|
| wp_boreal_relay_conversations | Stores boreal relay conversations data created by this plugin. | Static |
| wp_boreal_relay_escalations | Stores boreal relay escalations data created by this plugin. | Static |
| wp_boreal_relay_knowledge | Stores boreal relay knowledge data created by this plugin. | Static |
Core Table Usage
This plugin stores data in WordPress core tables rather than creating its own. These records may become orphaned if the plugin is uninstalled without a proper cleanup routine.
wp_optionsOption key:
boreal_relay_bot_nameOption key:boreal_relay_business_nameOption key:boreal_relay_db_versionOption key:boreal_relay_enabledOption key:boreal_relay_escalation_ccOption key:boreal_relay_greetingOption key:boreal_relay_modelOption key:boreal_relay_openai_api_keyOption key:boreal_relay_support_emailOption key:boreal_relay_theme_colorOption key:boreal_relay_tone