Awesome Support – WordPress HelpDesk & Support Plugin

The most versatile and feature-rich help desk and support plugin for WordPress. Provide awesome support directly from your WordPress site.

1 database table

Table NameDescriptionMethod
wp_sm_sessionsStores session data for tracking user or visitor state.Static

Core Table Usage

This plugin stores data in WordPress core tables rather than creating its own. These records may become orphaned if the plugin is uninstalled without a proper cleanup routine.

wp_options
Option key:admin_see_allOption key:agent_see_allOption key:allow_registrationsOption key:allow_user_to_close_ticketsOption key:attachments_maxOption key:bs4_themeOption key:enable_mail_checkOption key:filesize_maxOption key:frontend_wysiwyg_editorOption key:gdpr_notice_mandatory_01Option key:gdpr_notice_mandatory_02Option key:gdpr_notice_mandatory_03Option key:gdpr_notice_short_desc_01Option key:gdpr_notice_short_desc_02Option key:gdpr_notice_short_desc_03Option key:load_bs4_files_beOption key:load_bs4_files_feOption key:login_pageOption key:moderated_activated_user_roleOption key:moderated_pending_user_roleOption key:mr_success_messageOption key:new_user_roleOption key:reg_notify_usersOption key:reg_user_name_constructionOption key:select2_css_fileOption key:select2_js_fileOption key:select2_versionOption key:terms_conditionsOption key:themeOption key:theme_overlayOption key:theme_stylesheetOption key:use_autolinkerOption key:wisdom_admin_emailsOption key:wisdom_allow_trackingOption key:wisdom_block_noticeOption key:wisdom_collect_emailOption key:wisdom_deactivation_details_Option key:wisdom_deactivation_reason_Option key:wisdom_example_options_settingsOption key:wisdom_last_track_timeOption key:wisdom_notification_timesOption key:wpas_db_versionOption key:wpas_default_ticket_types_addedOption key:wpas_dismiss_free_addon_pageOption key:wpas_optionsOption key:wpas_plugin_setupOption key:wpas_setupOption key:wpas_setup_email_templatesOption key:wpas_skip_wizard_setupOption key:wpas_version
wp_postmeta
Post meta
wp_posts
Custom post type:ticketCustom post type:ticket_historyCustom post type:ticket_logCustom post type:ticket_reply
wp_termmeta
Term meta
wp_usermeta
User meta