AnswerHawk – AI Email Support by WizeHawk
Self-hosted WordPress support inbox with IMAP/SMTP, reusable local answers, optional AI drafts, and human-reviewed support workflows.
5 database tables
| Table Name | Description | Method |
|---|---|---|
| wp_answerhawk_answer_library | Stores answerhawk answer library data created by this plugin. | Static |
| wp_answerhawk_audit_log | A logging table that records activity, events, or audit history. | Static |
| wp_answerhawk_deleted_messages | Stores answerhawk deleted messages data created by this plugin. | Static |
| wp_answerhawk_support_messages | Stores answerhawk support messages data created by this plugin. | Static |
| wp_answerhawk_support_tickets | Stores answerhawk support tickets data created by this plugin. | Static |
Core Table Usage
This plugin stores data in WordPress core tables rather than creating its own. These records may become orphaned if the plugin is uninstalled without a proper cleanup routine.
wp_optionsOption key:
answerhawk_Option key:answerhawk_ai_last_runOption key:answerhawk_db_versionOption key:answerhawk_imap_identityOption key:answerhawk_imap_last_uidOption key:answerhawk_imap_passwordOption key:answerhawk_inbound_statusOption key:answerhawk_mail_setup_attemptedOption key:answerhawk_noise_bypass_ticket_Option key:answerhawk_noise_filtered_countOption key:answerhawk_noise_ticket_Option key:answerhawk_openai_api_keyOption key:answerhawk_settingsOption key:answerhawk_smtp_password