24laser Support Tickets
Self-hosted support tickets with a frontend form, secure guest access, attachments and optional WooCommerce My Account integration.
4 database tables
| Table Name | Description | Method |
|---|---|---|
| wp_dpsupport_activity | Stores dpsupport activity data created by this plugin. | Static |
| wp_dpsupport_attachments | Stores dpsupport attachments data created by this plugin. | Static |
| wp_dpsupport_messages | Stores dpsupport messages data created by this plugin. | Static |
| wp_dpsupport_tickets | Stores dpsupport tickets data created by this plugin. | Static |
Core Table Usage
This plugin stores data in WordPress core tables rather than creating its own. These records may become orphaned if the plugin is uninstalled without a proper cleanup routine.
wp_optionsOption key:
dpsupport_categoriesOption key:dpsupport_db_versionOption key:dpsupport_default_categoryOption key:dpsupport_default_priorityOption key:dpsupport_default_statusOption key:dpsupport_flush_rewrite_pendingOption key:dpsupport_frontend_form_enabledOption key:dpsupport_frontend_form_guestsOption key:dpsupport_frontend_form_introOption key:dpsupport_frontend_form_successOption key:dpsupport_frontend_form_titleOption key:dpsupport_notification_emailOption key:dpsupport_notify_customer_staff_replyOption key:dpsupport_notify_customer_ticket_createdOption key:dpsupport_notify_staff_customer_replyOption key:dpsupport_notify_staff_new_ticketOption key:dpsupport_package_versionOption key:dpsupport_support_from_emailOption key:dpsupport_support_from_nameOption key:dpsupport_support_reply_to_emailwp_usermeta